Refund Policy

1. General Policy

Astrology consultation ek personalized service hai jo Pandit ji ke samay aur gyaan par adharit hai. Isliye refund ke kuch specific niyam hain jo neeche bataye gaye hain.

2. Cancellation Niyam

• 48 ghante pehle cancel: 100% refund (full amount wapas)
• 24-48 ghante pehle cancel: 50% refund
• 24 ghante se kam mein cancel: Koi refund nahi (lekin date reschedule ho sakti hai)
• Consultation ke baad: Refund nahi diya jayega

3. Reschedule

Aap apni consultation ko 24 ghante pehle reschedule kar sakte hain bina kisi shulk ke. Reschedule sirf ek baar free hai - usse zyada baar reschedule karne par 25% extra shulk lag sakta hai.

4. Havan aur Yagya

Havan, yagya aur puja ke liye material aur arrangement pehle se kiye jate hain. Isliye:

• Booking ke 7 din pehle cancel: 75% refund
• Booking ke 3-7 din pehle cancel: 25% refund
• Booking ke 3 din se kam mein cancel: Refund nahi

5. Refund Ka Tarika

Approved refund 7-10 working din mein wapas aapke account mein bhej diye jate hain. Refund usi method se aata hai jis se aapne payment kiya tha (UPI, bank transfer, etc.)

6. Refund Kab Nahi Mil Sakta

• Consultation pura ho chuka hai
• Aapne galat jaankari di thi (galat janam tithi, etc.)
• Aap consultation samay par uplabdh nahi the (no-show)
• Aap pandit ji ke paramarsh se asantusht hain (astrology guarantee nahi deti)
• Reading kar di gayi hai aur aap parinaam pasand nahi karte

7. Service Issue

Yadi humari taraf se koi takneeki ya seva sambandhi samasya hoti hai (Pandit ji ki anuplabdhata, technical fault), to aapko poora refund ya free reschedule diya jayega.

8. Refund Ki Vinanti Kaise Karein

Refund ke liye humse WhatsApp ya phone par sampark karein:

📞 Phone: +91 7206081300
💬 WhatsApp: +91 7206081300

Apni booking ka transaction reference, date aur reason batayein. Hum 48 ghante mein response denge.

9. Vivaad

Yadi koi vivaad hota hai, hum pehle seedhe baat karke samaadhan dhundhne ki koshish karenge. Vivaad ke liye sthaniya kshetraadhikar Sonipat, Haryana mein hoga.